Privacy policy

Last updated: March 30, 2026

ALLUXESS STORE operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ALLUXESS STORE is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

1. Information We Collect

We collect information you provide directly to us and information collected automatically:

  • Information You Provide: We collect information when you place an order, including your name, email address, shipping address, billing address, and payment details (processed through secure third-party processors).

  • Automatic Collection: We collect data automatically when you visit our site, including your IP address, device information, and browsing behavior through cookies and tracking tools, including TikTok Pixel. This helps us understand how you interact with our store.

2. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following:

  • Contact details: Name, phone number, and email.

  • Financial information: Payment card information and transaction details.

  • Account information: Username, password, and preferences.

  • Usage information: Items viewed, cart activity, and navigation patterns.

3. How We Use Your Information

We use your data to provide a seamless shopping experience, specifically to:

  • Process and fulfill orders, including sending order updates and shipping notifications.

  • Improve our website and tailor our Services to your preferences.

  • Marketing and Advertising: To deliver relevant advertising on platforms like TikTok and other social media, based on your interactions with our store.

  • Security: To detect and prevent fraudulent activity.

4. Data Sharing & Disclosure

We may share your data with third-party service providers to operate our business:

  • Service Providers: This includes Shopify, payment processors, and fulfillment partners.

  • Advertising Platforms: We share data with platforms like TikTok to show you relevant ads.

  • Legal Obligations: We may disclose information to comply with applicable laws. Note: We do not sell your personal information.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your cart, and measure ad performance (including tracking via TikTok Pixel). You can manage or disable cookies through your browser settings, though some features of the Services may not function properly without them.

6. Your Rights and Choices

Depending on where you live, you have the right to access, correct, or request the deletion of your personal data.

  • Opt-out: You may opt out of targeted advertising or promotional emails at any time.

  • Requests: To exercise your rights, please contact us at alluxess.official.1@outlook.com.

7. Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes your information to provide and improve the Services. For more details, you can visit the Shopify Consumer Privacy Policy.

8. Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority.

9. Security and Retention

We implement security measures to protect your data, though no system is impenetrable. We retain your personal information only as long as necessary to provide you with Services or comply with legal obligations.

10. International Transfers

Your personal information may be transferred, stored, and processed outside the country you live in, including in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The "Last updated" date at the top will reflect the most recent revisions.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please contact us at:

Email: alluxess.official.1@outlook.com

Address: 30 North Gould Street, Sheridan, WY, 82801, US